The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
YouTubesoundtraining.net
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
https://www.doncrawley.com There are six steps that must occur in every tech support call in order for it to be successful. In this customer service tutorial video, IT author and speaker Don R. Crawley explains the six steps and includes a sample technical support call as an example. Audience: All customer and end-user facing staff including ...
89.4K viewsDec 8, 2012
Technical Support Tips
Customer Support Specialist : Fundamentals of Providing Technical Support 10
2:44
Customer Support Specialist : Fundamentals of Providing Technical Support 10
YouTubeLearnCity
209 viewsJun 14, 2023
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.2M viewsJan 31, 2023
Introduction to Technical Support Fundamentals from Grow with Google #1
5:19
Introduction to Technical Support Fundamentals from Grow with Google #1
YouTubeCoursera
21.9K viewsDec 24, 2018
Top videos
How to Handle Tech Support Calls - Beginner Tips
12:55
How to Handle Tech Support Calls - Beginner Tips
YouTubeRea Ninja
112.5K viewsOct 10, 2018
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
YouTubeDon Crawley, Author of The
238.8K viewsApr 8, 2013
Mock Call #21: Technical Support Sample Call
6:13
Mock Call #21: Technical Support Sample Call
YouTubeJeline Bracamonte
85.2K viewsMay 19, 2022
Technical Support Fails
50 Tech Support Fails and Boomer Moments That Make No Sense
10:17
50 Tech Support Fails and Boomer Moments That Make No Sense
YouTubeYou Read Instead
155 views4 months ago
Funniest Tech Support Fails Caught on Help Desk – You Won’t Believe #7!
9:25
Funniest Tech Support Fails Caught on Help Desk – You Won’t Believe #7!
YouTubeKyamat Viral 7M
227 views3 months ago
Tech Support Nightmare: Ignoring Instructions Gets User Fired - r/talesfromtechsupport
23:23
Tech Support Nightmare: Ignoring Instructions Gets User Fired - r/talesfromtechsupport
YouTubeKiruma
3 views2 months ago
Sponsored
Get Assistance Where You Are
www.justanswer.com
â–Ľ
Visit Site
How to Handle Tech Support Calls - Beginner Tips
12:55
How to Handle Tech Support Calls - Beginner Tips
112.5K viewsOct 10, 2018
YouTubeRea Ninja
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
The Six Steps in a Successful Tech Support Session: Customer Servi…
238.8K viewsApr 8, 2013
YouTubeDon Crawley, Author of The Compassionate Geek
Mock Call #21: Technical Support Sample Call
6:13
Mock Call #21: Technical Support Sample Call
85.2K viewsMay 19, 2022
YouTubeJeline Bracamonte
How to CALL Apple Tech Support | Get help with devices, subscriptions, and more! 📱 💻
1:00
How to CALL Apple Tech Support | Get help with devices, subscriptio…
2.8K viewsFeb 27, 2024
YouTubeSimplistically Digital
IT: How to Answer Helpdesk/IT Support Phone Calls? (Proper Etiquette)
11:13
IT: How to Answer Helpdesk/IT Support Phone Calls? (Proper Etiq…
32.3K viewsSep 29, 2019
YouTubeKevtech IT Support
Every tech support call ever
4:10
Every tech support call ever
256.2K viewsAug 8, 2019
YouTubeIT Python
How to Contact HP Technical Support (2025)
2:20
How to Contact HP Technical Support (2025)
316 views4 months ago
YouTubeTony's HowTos
3:39
Technical Support (Software Update) Sample Scenario
248.2K viewsNov 16, 2018
YouTubeMagellan BPO
5:02
Mock Call Practice: Tech Support Help from Call Center Experts
57.2K viewsMar 26, 2023
YouTubeSingle Step English
0:56
Learn How to Contact Dell Support – Via Call, Chat, and Email!
2.9K viewsMay 15, 2023
YouTubeYour Digital Guide
0:55
How to Contact Dell Customer Support
1.7K viewsOct 11, 2024
YouTubeTutorial Wiz
1:13
How to Contact Dell Support? Via Phone Number, Live Chat, and Email
1.1K viewsOct 13, 2023
YouTubeYour Digital Guide
1:08
Welcome to the official Dell Technologies Support channel
212.5K viewsDec 8, 2021
YouTubeDell Support
10:11
Call Center Conversation #08 what tech support is really like part 2
223.9K viewsDec 22, 2019
YouTubeHipronary School #Callcenter
16:13
Zendesk 101: How to use Zendesk for customer support
31.6K views7 months ago
YouTubeZendesk
2:15
Personal Tech Support 24/7 | HP SmartFriend | HP
330.4K viewsJul 17, 2014
YouTubeHP
3:25
Technical Support vs Customer Service: What's The Difference?
22.5K viewsJul 6, 2020
YouTubeMoment
18:37
Guide to HELP DESK and CUSTOMER SERVICE
4.3K viewsMar 6, 2018
YouTubecobuman
15:39
Call Center Conversation #08 what tech support is really like
408K viewsApr 8, 2019
YouTubeHipronary School #Callcenter
0:40
Welcome to Microsoft Support | Microsoft
7.1K views8 months ago
YouTubeMicrosoft Helps
2:27
How to Contact Amazon Customer Service
471.3K viewsOct 19, 2016
YouTubeTech Life Unity
14:05
13 tips how to improve your customer support
257.7K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
0:57
How to Contact Amazon Customer Service (GUIDE)
47.7K viewsOct 27, 2023
YouTubeLogin Giants
1:05
How To Contact YouTube Customer Support [2025]
20.4K views7 months ago
YouTubeMDTechVideos
0:55
How to Contact HP Customer Service
4.3K viewsOct 11, 2024
YouTubeTutorial Wiz
1:22
How to Contact HP Support? HP Customer Service Phone Number
3.5K viewsOct 12, 2023
YouTubeYour Digital Guide
1:09
How to Contact Geek Squad
242 viewsOct 18, 2024
YouTubeTutorial Wiz
1:36
How to Contact Microsoft Support (2025)
103 views3 months ago
YouTubeCheckmark Tutorial
0:13
How to Contact Microsoft Support by Telephone
138 views8 months ago
YouTuberio ferdinand
See more videos
Static thumbnail place holder