Aug 7, 2025 · Discover the latest trends and stats in customer service, according to our survey of 1,400 industry leaders.

1 day ago · A study by USA TODAY and Plant-A Insights analyzed which companies offer the best customer service for 2026.

Sep 25, 2025 · Discover 110+ essential customer service statistics for 2025, that reveal key trends and insights to elevate your customer experience and drive business success.

Jun 4, 2025 · See what’s driving customer service in 2025. This report includes 60 powerful stats on support quality, consumer expectations, and adoption.

Apr 9, 2025 · What’s the secret to leading a high-performing service organization? These 42 customer service statistics point you in the right direction.

Jun 19, 2024 · Learn about customer service analytics, its types, use cases, and examples for actionable insights and to improve your business process.

Oct 28, 2025 · Customer service statistics in 2025 highlight a costly paradox: while companies invest heavily in AI technology, they're still losing billions to poor service delivery. That's a …

Customer service analytics is the systematic process of collecting, analyzing, and interpreting data related to your customer service operations. Rather than relying on hunches or gut …

Nov 24, 2025 · In this article, I’ll be talking about important customer service statistics as well as the latest trends in customer support to consider in 2025 and beyond. It’ll help you keep your …

Customer service quality can influence whether your buyer returns to you or goes to a competitor. Companies that offer excellent customer service see higher revenue, stronger retention, and …